Important facts about IRCTC

1. IRCTC's highest ever per day booking is 4.96 lakh e-tickets on 13 July 2012.
2. As per new Railway Catering Policy 2010(Introduced by Railways Minister Mamata Banerjee), catering services provided by IRCTC were handed over to INDIAN Railways. Now IRCTC is in charge of catering services on few trains such as All Duranto Exp, Frakkha Exp, Maitree Express( Train between INDIA and BANGLADESH),Kandhari Exp and some Rajdhani Exp rest all of the train are operated by Zonal Railways railway stations across India.
3.IRCTC also started NRC project(NON RAILWAY CATERING) under which cafeteria were operated in many Indian Ministries and Institutes.
4. IRCTC also offers I-tickets that are basically like regular tickets except that they are booked online and delivered by post
5.IRCTC has also recently launched a loyalty program called 'Shubh Yatra' for frequent travellers. Through this program, passengers can avail of discounts on all tickets booked round the year by paying an upfront annual fee
5.IRCTC has also launched flights and hotels booking facilities which added to their line of online reservation services
6. IRCTC is a partner in the Maharajas’ Express operation
7.Within a short span of its going online, the IRCTC website had become the largest and the fastest growing e-commerce website in the Asia-Pacific region, with about six lakh registered users in 2003
8. Awards WON BY IRCTC:
a)Awarded the National Tourism Award of Excellence by Ministry of Tourism, Govt. of India.
b)Awarded the National Award for E-Governance, 2007-08 jointly by Department of IT, Govt. of India and Govt. of Haryana.
c)Awarded the Genius of the Web Award 2007 for being the "Best E-Governance PSU Site" by CNBC.
d)IRCTC Tourism Unit of West Zone declared winner for the category Best Value Leisure Product in Travel and Tourism Fair of India (TTF & OTM 2008) held in Mumbai from 9 to 11 February 2008.
e)Won National award for E-Governance for being "Best Citizen Centric Application" for the year 2007-08.
f)IRCTC Tourism Unit declared winner for the category Most Innovative Product in Travel and Tourism Fair of India (TTF & OTM 2007) held in Mumbai from 10 to 12 February 2007.
g)Won CSI-Nihilent E-Governance award for "Best E-Governance Project" in 2007.
h)Won the ICICI Bank Retail Excellence Award in 2005.
i)Won Path Breaker Award from Dataquest in 2003 and 2004.
j)Awarded the Mini Ratna Category-1 by Ministry of Railways, Govt. of India
9.Last but not the least , IRCTC has been remained in controversy for slow servers, black marketing of their tickets but still prevails in grievances .